Cancellation & Refund Policy

Last updated: 31 July 2026

1. Software Subscription Cancellations

Library owners may cancel their Panin Library subscription at any time. To cancel, please submit a request to our support email or cancel directly through your owner dashboard within the app. Your cancellation will take effect at the end of your current paid billing cycle, and you will not be charged for the following month or year.

2. Refund Eligibility for Owners

Because Panin Library is a digital service, and we offer a 14-day free trial to evaluate the software before payment is required, subscription payments are generally non-refundable. We do not provide refunds or credits for partially used billing periods.

Exceptions may be made on a case-by-case basis if you experienced significant technical issues that prevented you from using the software, provided you notify us within 7 days of the billing date.

3. Library Member Refunds (Important)

Panin Library provides software to library owners; we do not manage the physical libraries. If a student or library member requests a refund for their physical seat or reading room membership, that refund must be handled directly by the library owner according to the owner's own business policies. Panin Library is not responsible for issuing refunds to individual library members.

4. Contact Us

For any questions related to billing, cancellations, or refunds, please reach out to us:

Email: support@paninlibrary.com
Panin Library
Kangan, Ganderbal, J&K, India. 191202.