Refund & Cancellation Policy

This Cancellation & Refund Policy outlines the terms under which library owners can cancel their PaninLibrary subscriptions and request refunds from Malik Engineering Consultants.

1. Software Subscription Cancellations

Library owners may cancel their PaninLibrary subscription at any time. To cancel, please submit a request to our support email or cancel directly through your owner dashboard. Your cancellation will take effect at the end of your current paid billing cycle, and you will not be charged for the following month.

2. Refund Eligibility for Owners

Because PaninLibrary is a digital service, subscription payments are generally non-refundable. We do not provide refunds or credits for partially used billing periods.

Exceptions may be made on a case-by-case basis if you experienced significant technical issues that prevented you from using the software, provided you notify us within 7 days of the billing date.

3. Library Member Refunds (Important)

PaninLibrary provides software to library owners; we do not manage the physical libraries. If a student or library member requests a refund for their seat or reading room membership, that refund must be handled directly by the library owner according to the owner's own policies. PaninLibrary is not responsible for issuing refunds to individual library members.

4. Contact Us

For any questions related to billing, cancellations, or refunds, please reach out to us:

Malik Engineering Consultants
Kangan, Ganderbal, Jammu & Kashmir, India — 191202
Email: support@paninlibrary.com